How do I edit my tour?

How do I edit my tour?

You can edit your tour by going to “my listings” and clicking on the “manage listings” button for the property you want to edit.


On the next screen, you select “edit property details” to edit any information about the tour, and “edit photos” to change the photos.


Please note that edits can only be made once a tour is active. If your tour status says “In progress” you will not be able to submit edits while the tour is in production. If you need any urgent changes at this stage, please contact helpdesk@luxvtsupport.com.


Edits to the tour details and photos will typically reflect within 2-3 hours if not sooner on the tour website.

Changes to the video tour will take effect within 24 hours. Changes to ads will take 2-3 business days to be processed.



    • Related Articles

    • Where are my tour links for social media?

      You can find your virtual tour links for your social media channels in your media kit. Access it by going to the "my listings" tab, selecting "manage listing" next to property you want the links for.  Scroll down to "campaign assets" and click the ...

    • What do I need to do before adding photos to my tour?

      Please take the time to gather and organize the photos of your property before you upload them to the tour set-up. You may use a minimum of 4 photos and maximum of 36 photos. Our system only accepts JPG and PNG file types. Please make sure that your ...

    • Where do I upload my photos?

      You will be prompted to submit your tour photos when you first submit your listing. Please see the article "How To Set Up A New Tour Listing" for a complete overview on setting up a new tour. To edit and add photos to an existing tour listing, go to ...

    • When can I expect my tour links?

      Typical turnaround times for your Virtual Tour Link, MLS Tour Link and Youtube Links are 2-3 business days from the date we receive your complete agent set-up.

    • Can I use my own video for my Virtual Tour?

      Yes. Please provide us with either the direct file or a YouTube link. If you have a YouTube link to the video you'd like to us, please email us at helpdesk@luxvtsupport.com. If you have an MP4 or MOV file, you can upload it here: Upload File. Please ...