Where do I upload my photos?
You will be prompted to submit your tour photos when you first submit your listing. Please see the article "How To Set Up A New Tour Listing
" for a complete overview on setting up a new tour.
To edit and add photos to an existing tour listing, go to the "my listings" tab and select "manage listing" on the property you want to edit. Then upload, re-organize, and pin the first 10 images to be featured in the ads.
What do I need to do before adding photos to my tour?
Please take the time to gather and organize the photos of your property before you upload them to the tour set-up. You may use a minimum of 4 photos and maximum of 36 photos. Our system only accepts JPG and PNG file types. Please make sure that your ...
Why are my photos not uploading?
Our system only accepts JPG and PNG file types. Please make sure that your photos aren’t too big or too small. They must be between 70KB – 15MB (15,000KB). Please check to make sure they are the right file type and size. This can be done by right ...
Can I use my own video for my Virtual Tour?
Yes. Please provide us with either the direct file or a YouTube link. If you have a YouTube link to the video you'd like to us, please email us at firstname.lastname@example.org. If you have an MP4 or MOV file, you can upload it here: Upload File. Please ...
How do I edit my tour?
You can edit your tour by going to “my listings” and clicking on the “manage listings” button for the property you want to edit. On the next screen, you select “edit property details” to edit any information about the tour, and “edit photos” to ...
How do I update my agent profile?
After logging in, click on “Agent profile” to view profile, and click “edit profile” button to change profile details. You can also click edit profile from the shortcut in menu bar. Some of the information might automatically be populated in your ...