Popular Articles
Can I use my own video for my Virtual Tour?
Yes. Please provide us with either the direct file or a YouTube link. If you have a YouTube link to the video you'd like to us, please email us at helpdesk@luxvtsupport.com. If you have an MP4 or MOV file, you can upload it here: Upload File. Please ...
Where and when can I see my ads?
Your ads may take several business days to appear. Please keep in mind that since the ads are supported by third parties, LUXVT doesn’t have control over when they are posted. To sign up for Weekly Activity Reports, click on the "my listings" tab in ...
Why are my photos not uploading?
Our system only accepts JPG and PNG file types. Please make sure that your photos aren’t too big or too small. They must be between 70KB – 15MB (15,000KB). Please check to make sure they are the right file type and size. This can be done by right ...
Where can I find my personalized landing page?
You will find your personal PRO agent landing page by clicking on the "Agent profile" Tab at the top menu bar. Then scroll down to "Agent Assets" and you will find your landing page linked under your assets. If you can't find your landing page please ...
How do I edit my tour?
You can edit your tour by going to “my listings” and clicking on the “manage listings” button for the property you want to edit. On the next screen, you select “edit property details” to edit any information about the tour, and “edit photos” to ...